Customization: | Available |
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Function: | Waterproof |
Certification: | REACH, GMP, FDA, MSDS, ISO, GMPC |
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Lip gloss | Lip stick | Isolation cream |
Foundation | Blush | Loose powder |
Eye shadow | Eyeliner | Mascara |
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Q: 1. What are your primary offerings within the realm of beauty and cosmetics?
- Discover our exquisite and captivating collection of beauty essentials, each designed to enhance your natural allure: indulge in our lip gloss and lipstick, embrace the luxurious feel of our velvet matte lipstick, and pamper your lips with our nourishing lip mask. Amplify your lashes with our volumizing mascara, define your smile with our precise lip liner, and hydrate with our lip balm. Sculpt and accentuate your features using our defining eyebrow pencil and vibrant eye shadow, while our smooth liquid eyeliner and delicate loose powder ensure a flawless finish. Express your creativity with intricate face painting and restore vitality with our lip oil. Our creamy lip cream and flawless concealer pair perfectly with radiant blush and compact pressed powder. Achieve a seamless complexion with our liquid foundation, versatile eyeliner gel, and sculpting eyebrow pomade. Define your brows with well-defined eyebrow powder and complete your look with our all-in-one makeup set, perfecting makeup base, illuminating highlighter stick, and contour stick for chiseled looks.
Q: 2. How do you ensure the exceptional quality of your products?
- With a legacy of over two decades in beauty craftsmanship, we at Zhejiang Yafu Cosmetics Co., Ltd are steadfast in our dedication to excellence, as evidenced by our esteemed GMPC and ISO22716 certifications that vouch for our superior quality.
- Our knowledgeable and responsive professional customer service team is available around-the-clock, ensuring every query and requirement is met with precision and care.
Q: 3. Is it possible to brand the products with my custom logo?
- Ofcourse! We enthusiastically support OEMprintingof logos and patterns, subject to meeting our minimum order quantity (MOQ). For more tailored customizations, please engage with us directly, and we will endeavor to bring your unique vision to life.
Q: 4. Can we pursue customization options even if we fall short of meeting your MOQ? What are our alternatives?
- We encourage reaching out to our sales team to discuss potential opportunities within our current production schedule. Should a similar palette already be in line for mass production and it meets your needs, you have the option to place a smaller order beneath our MOQ. We are here to facilitate and support your requirements at every step.
Q: 5. How can I review the impact of my logo before the production begins?
-We will provide a digitally rendered mock-up, showcasing your logo on the product, to secure your approval before we commence production. This way, you can visualize the final product with confidence.
Q: 6. Is it possible to receive a sample before committing to large orders?
- Certainly, we are pleased to offer two complimentary samples for your evaluation. However, please note that shipping fees will apply.Sample packages are promptly dispatched within 1-3 working days, ensuring a swift review process.
Q: 7. Are the colors depicted on your website images accurate and reliable?
- While we strive for representation accuracy, variations in monitor displays may affect color perception. Different skin tones may also produce varying effects. We highly recommend ordering samples for a personalized assessment.
Q: 8. Can you provide the standard lead time for order delivery?
- For items currently in stock, anticipate a swift delivery within 5-10 working days. Please note that adding your logo necessitates an additional 5-10 days.
- For mass production orders, a standard lead time of 15-30 working days is expected. Please allow for longer durations during peak seasons.
Q: 9. What shipping methods do you offer and how can I track my shipment?
- By sea, ensuring cost-effective transportation to the port nearest to you.
- By air, providing quick access to your nearest airport.
- By express courier (DHL, UPS, FEDEX, TNT, EMS) delivering directly to your doorstep for maximum convenience.
- Upon dispatch, a tracking number will be provided, allowing you to monitor your shipment's progress effortlessly.
Q: 10. If my package arrives with missing products, what steps should I take?
- We highly encourage you to reach out to us immediately and furnish us with clear and detailed photographs of the products you have received. At the same time, our diligent team will communicate with our warehouse to meticulously verify your order. Your satisfaction is our priority, and we earnestly apologize for any inconvenience this may have caused. Rest assured, we are committed to resolving the matter with utmost swift efficiency.We genuinely apologize for any inconvenience you may have experienced and pledge to address any issues with the highest level of urgency and dedication. We remain committed to ensuring your satisfaction and will work tirelessly to resolve any concerns.
Q: 11. If I discover broken powders in my products, what steps should I take?
- It is important to note that a breakage rate of 1%-3% is within the normal range. However, if you find that the breakage exceeds 3%, we kindly request that you promptly provide us with photographic evidence. We guarantee that you will receive appropriate compensation with your next order, ensuring a seamless experience moving forward.
Q: 12. Are your products cruelty-free and suitable for vegans?
- Absolutely! We are unwavering in our commitment to ethical practices and proudly ensure that none of our products are tested on animals. Furthermore, every ingredient used in our formulations is conscientiously selected to be vegan-friendly, aligning with our dedication to cruelty-free beauty.