Customization: | Available |
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Function: | Waterproof |
Certification: | REACH, GMP, FDA, MSDS, ISO, GMPC |
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Explore our extensive and captivating range of dazzling products! Immerse yourself in a universe of vibrant innovation by clicking on the product keywords. Discover more and indulge in a world of colorful creativity that promises to elevate your style and beauty game to new heights...
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Q: 1. What are your primary offerings within the realm of beauty and cosmetics?
- Discover our extensive collection of beauty essentials, meticulously crafted to enhance your allure: from the shimmering lip gloss, elegant lipstick, and luxurious velvet matte lipstick, to the nourishing lip mask and volumizing mascara. Perfectly precise lip liners, hydrating balms, and defining eyebrow pencils are at your fingertips. Enliven your look with vibrant eye shadows, smooth liquid eyeliners, and delicate loose powders. Explore intricate face painting, restorative lip oils, creamy lip creams, and flawless concealers. Illuminate your cheeks with radiant blush, and achieve a seamless complexion with compact pressed powders and liquid foundations. Versatile eyeliner gels, sculpting eyebrow pomades, and well-defined eyebrow powders complete your look. Don't forget our all-in-one makeup set, perfecting makeup base, illuminating highlighter stick, and contour sticks for those stunningly chiseled appearances.
Q: 2. How do you ensure the exceptional quality of your products?
- With over two decades of expertise in beauty artistry, we are proud holders of GMPC and ISO22716 certifications, symbolizing our unwavering dedication to superior quality.
- Our exceptional professional customer service team is at your service 24/7, ensuring every need is attended to with utmost precision and care.
Q: 3. Is it possible to brand the products with my custom logo?
- Ofcourse! We enthusiastically embrace OEMprintingof your unique logos and patterns, provided you meet our minimum order quantity (MOQ). For more tailored customizations, we invite you to consult with us to bring your vision to life.
Q: 4. Can we pursue customization options even if we fall short of meeting your MOQ? What are our alternatives?
- We encourage reaching out to our sales team to explore our production schedule. Should there be a comparable palette set for mass production that meets your criteria, you may place a smaller order below the MOQ. We're here to assist in making this happen for you.
Q: 5. How can I review the impact of my logo before the production begins?
-We offer a digitally rendered mock-up displaying your logo on the product, ensuring your satisfaction before we begin production.
Q: 6. Is it possible to receive a sample before committing to large orders?
- Absolutely, we provide two complimentary samples for your evaluation, with the shipping fees being your responsibility.Sample packages are promptly dispatched within 1-3 working days, allowing you to experience our quality firsthand.
Q: 7. Are the colors depicted on your website images accurate and reliable?
- Due to screen display variations, exact color matches between web images and physical products cannot be guaranteed. As different skin tones can yield diverse results, we recommend ordering samples for an accurate assessment.
Q: 8. Can you provide the standard lead time for order delivery?
- For in-stock items, anticipate delivery within 5-10 working days. Adding your logo requires an extra 5-10 days.
- Mass production orders generally necessitate 15-30 working days, with potentially longer times during peak seasons.
Q: 9. What shipping methods do you offer and how can I track my shipment?
- By sea to the nearest port for convenient access.
- By air to the nearest airport for quicker delivery.
- By express courier (DHL, UPS, FEDEX, TNT, EMS) directly to your location for utmost convenience.
- Once dispatched, a tracking number is provided for effortless shipment monitoring.
Q: 10. If my package arrives with missing products, what steps should I take?
- Should you encounter any issues, please reach out to us immediately and share photos of the products you've received. During this process, we will diligently coordinate with ourwarehouse team to verify the details of your order. We deeply apologize for any inconvenience caused and are committed to resolving any issues with the utmost speed and efficiency.
Q: 11. If I discover broken powders in my products, what steps should I take?
- While a breakage rate of 1%-3% is within normal expectations, if your breakage exceeds 3%, we kindly ask you to promptly provide photographs. Rest assured, we will compensate you with your next order.
Q: 12. Are your products cruelty-free and suitable for vegans?
- Absolutely! We are proud to maintain a strict no-animal-testing policy, and all the ingredients in our products are completely vegan-friendly.