| Customization: | Available |
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| Certification: | GMP, FDA, MSDS, ISO, GMPC |
| Main Ingredient: | Herbal, Chemical, Mineral |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Recommended Products | ||
| Lip gloss | Lip stick | Isolation cream |
| Foundation | Blush | Loose powder |
| Eye shadow | Eyeliner | Mascara |
Soap Brows Eyebrow Makeup Waterproof Vegan Clear Styling Eyebrow Soap Wax
Q: 1. What are your main products?
- Our main products include an extensive range of cosmetics: lip gloss, lipstick, velvet matte lipstick, lip mask, mascara, lip liner, lip balm, eyebrow pencil, eye shadow, liquid eyeliner, loose powder, face painting, lip oil, lip cream, concealer, blush, pressed powder, liquid foundation, eyeliner gel, eyebrow pomade, eyebrow powder, makeup set, makeup base, highlighter stick, and contour stick.
Q: 2. How can you guarantee your products' quality?
- As a seasoned makeup manufacturer with over 20 years of experience, we uphold the highest standards of quality, certified by GMPC and ISO22716.
- Our professional customer service team is available 24/7 to assist you.
Q: 3. Could I print my own brand/logo?
- Of course!OEMprintinglogo/pattern is welcomed based on MOQ. For other personal customizations, feel free to consult us, and we'll do our best to accommodate your needs.
Q: 4. Could we do customize, but we can't reach your MOQ. What should I do?
- In such cases, please get in touch with our sales team to check our recent order schedule. If we have a similar palette going into mass production that you can accept, you may place a smaller order below our MOQ. We are more than happy to assist.
Q: 5. How to check my logo effect before production?
-We will provide a mock-up image featuring your logo on the product for your approval before proceeding with production.
Q: 6. Can I get a sample before placing big orders?
- Yes, we offer 2 free samples, with the shipping cost borne by you.We can ship the package within 1-3 working days.
Q: 7. Is the color of the product on the web images authentic and reliable?
- Due to varying color effects of different monitors and skin tones, there may be slight differences between web images and actual products. We recommend purchasing samples for accurate color assessment.
Q: 8. What's the universal lead time for order delivery?
- For goods in stock: 5-10 working days. (Adding your logo requires an additional 5-10 days.)
- For mass production: 15-30 working days (longer during peak seasons).
Q: 9. Which shipping methods are available, and how can I track my order?
- By sea to your nearest port
- By air to your nearest airport
- By express (DHL, UPS, FEDEX, TNT, EMS) to your door
- Once your order is shipped, we will provide a tracking number so you can monitor the status of your goods.
Q: 10. My package has missing products. What should I do?
- Please contact us promptly and provide pictures of all received products. We will verify your order with our warehouse and apologize for any inconvenience caused.
Q: 11. If I find broken powders in my products. What should I do?
- It's typical to have a breakage rate between 1%-3%. Should it exceed 3%, simply send us photos promptly, and we'll ensure compensation with your next order. Your satisfaction is our priority.
Q: 12. Are the products cruelty-free and vegan friendly?
- Absolutely! We strictly adhere to no animal testing policies, and all our ingredients are vegan-friendly. Enjoy using our products with a clear conscience.
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