| Customization: | Available |
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| Function: | Waterproof |
| Certification: | REACH, GMP, FDA, MSDS, ISO, GMPC |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Recommended Products | ||
| Lip gloss | Lip stick | Isolation cream |
| Foundation | Blush | Loose powder |
| Eye shadow | Eyeliner | Mascara |
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Q: 1. What are your main products?
- Explore our exquisite range of beauty essentials including lip gloss, lipstick, velvet matte lipstick, lip mask, mascara, lip liner, lip balm, eyebrow pencil, eye shadow, liquid eyeliner, loose powder, face painting, lip oil, lip cream, concealer, blush, pressed powder, liquid foundation, eyeliner gel, eyebrow pomade, eyebrow powder, makeup set, makeup base, highlighter stick, and contour stick.
Q: 2. How can you guarantee your products' quality?
- With over two decades of expertise as a makeup manufacturer, we proudly hold GMPC and ISO22716 certifications ensuring superior quality.
- Our dedicated customer service team is available 24/7 to assist you.
Q: 3. Could I print my own brand/logo?
- Ofcourse! OEMprintinglogo/pattern is warmly welcomed based on MOQ. For other personalized customizations, feel free to consult us, and we will endeavor to fulfill your desires.
Q: 4. Could we customize, but can't reach your MOQ. What should I do?
- If you find yourself in this situation, please reach out to our sales team to discuss our current order schedule. If a similar palette is slated for mass production and is acceptable to you, smaller orders below MOQ can be accommodated. We're delighted to help.
Q: 5. How to check my logo effect before production?
-We will provide you with a digital mock-up showcasing your logo on the product, allowing you to confirm before proceeding with production.
Q: 6. Can I get a sample before placing big orders?
- Absolutely! We offer 2 complimentary samples; however, shipping costs are the responsibility of the receiver.Typically, packages are dispatched within 1-3 working days.
Q: 7. Is the color of the product on the web images accurate and reliable?
- Due to varying monitor displays, we cannot guarantee that web images will perfectly match the physical products, and results may vary across different skin tones. We encourage sampling to ensure satisfaction.
Q: 8. What's the universal lead time for order delivery?
- For in-stock items: Expect delivery within 5-10 working days. (Additional 5-10 days if logo customization is required.)
- Mass production orders: Allow 15-30 working days, with potential delays during peak seasons.
Q: 9. Which shipping methods are available and how to track?
- Options include sea freight to your nearest port,
- Air freight to your nearest airport,
- Or express delivery (DHL, UPS, FEDEX, TNT, EMS) directly to your doorstep.
- Upon dispatch, a tracking number will be provided so you can monitor your shipment status seamlessly.
Q: 10. My package has missing products. What should I do?
- Should this occur, please contact us promptly, providing photographs of all received items. We will immediately verify the details with ourwarehouse. We sincerely apologize for any inconvenience caused!
Q: 11. If I discover broken powders in my products, what should be my course of action?
- It is typically normal to encounter a breakage rate of 1%-3%. However, should it exceed the 3% threshold, we kindly request that you promptly provide us with photographic evidence, and we assure you that compensation will be seamlessly arranged with your subsequent order.
Q: 12. Are the products designed by Zhejiang Yafu Cosmetics Co., Ltd cruelty-free and vegan-friendly?
- Absolutely! Our products are meticulously crafted without any animal testing, and all our ingredients are proudly vegan-friendly, ensuring a guilt-free beauty experience.
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